Customily Product PersonalizerCustomily Product Personalizer
Apr 22

Add personalised product image to Shopify Email flows

It is currently not possible to add the Personalised Product Image to "Shopify Email" Abandoned Cart Flows (like it is possible to add it to the Order Confirmation email). This seems to be a limitation on Shopify's part, and it is currently possible with Klaviyo. Shopify Email (the separate app) is much simpler (and cheaper) than Klaviyo, and it would greatly improve Abandoned Cart Recovery Rates if the client could see their personalisation when receiving the Abandoned Cart Flow!
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