Nov 2

Better quality clipping mask for image uploads

If you can implement the clipping mask that we are uploading on Customily to be vector file(eps/pdf) that is scalable, and it's not losing quality when exported as the current situation, because the clipping mask is a photo. I'm sure this will be of great benefit to all current companies using this feature, and also for new clients of yours as well. With the current scenario, the edges of the clipping mask and not smooth, and we have to flag those orders and redo them, which conflicts with the point of using Customily to generate the production files. You can see on the attached photos, what we get and what we need.

Completed

6 hours ago

Hey guys! You can now use SVGs as clipping masks for image placeholders, resulting in cleaner, more precise cuts. Hope this helps!

changed status toCompleted·6 hours ago

last week

FYI Bojan Until they address this. You can fix yourself by using an obnoxiously large mask file. Once I have my mask done in real size. I load it into customily to make sure it's working. Once confirmed, I go back to my art file and clone it and enlarge it by 500% and export new file with highest quality possible and then replace it in customily. The file does take a while to export and upload in customily template. But it's worth it , as it solves the pixelated edges issue

changed status toIn Progress·2 weeks ago