Customily Product PersonalizerCCustomily Product Personalizer
Aug 25

Improve the full image-upload customer experience

For personalized products, customers need clear confirmation that their image is being processed and correctly attached to their order. Currently, several limitations make this journey feel unclear:1. Provide a reliable “processing complete” event or callback so custom loading screens can stop when the preview is actually ready, rather than using a fixed timer.2. Add a customizable loading screen with changing status messages.3. Allow customers to crop, rotate, resize and confirm their image before AI or Customily processing begins.4. Show the personalized preview first in the product gallery.5. Allow the standard product image to remain in the cart, with a small thumbnail of the customer’s uploaded image underneath.6. Carry the personalized preview into checkout wherever Shopify permits.Together, these improvements would create a much clearer and more trustworthy upload-to-checkout experience for personalized products.
PendingPending