Customily Product PersonalizerCustomily Product Personalizer
Apr 17

Infinite Production File generation Issue

It's not a common but super annoying thing, when production file generates more than 3 days. So to save your support nerves and time as well I suggest to add something like this(Check Screenshot) where we can just insert problematic URL and press regenerate. This will run the process again and fix the issue.
PendingPending
Dec 13, 2023

Why not automatically recognise such files and regenerate automatically? If it fails again, set up a notification system by email so we know about it