Aug 7

Mobile interface needs work

Arrowing through options on the Modal Preview is a little clunky and doesn't give the best user experience. It would be nice to have the ability to choose to arrow through options or scroll through options. Libraries also seem to take a little be longer to load. Initial preview for a customer might show different art before fully loading.
PendingPending

Sep 30, 2025

Hi Ashley! Thanks a lot for sharing your feedback 🙏 We recently released a new store preview setting called Collapsible Options Menu — it lets shoppers expand or shrink the options menu, and adds vertical scrolling so it’s easier to navigate through larger sets of options. Hopefully this makes the experience smoother for your shoppers! Here’s a quick walkthrough of the update: https://customily.canny.io/changelog/collapsible-options-men… We’d love to hear if this helps, and of course, any extra suggestions are always welcome.