Sep 24
Preserve AI-generated images when switching options
When a customer switches away from an AI-generated image option and later returns to it, the Custom Prompt is currently triggered again and a new image is generated.
It would be very helpful if Customily could cache or preserve the previously generated result and restore it when the customer returns to that option.
A new generation should only be triggered when the customer explicitly requests it or uploads a new source image.
This would:
- avoid unnecessary AI generation costs
- prevent customers from losing a result they already liked
- make switching between image options much more predictable
Pending
I’ve now run into the same issue with Customily Selling Groups / cross-selling in the cart. When a personalized product is offered as a related product, the personalization values are transferred correctly. However, if the original product uses an AI-generated image, opening the related product triggers the AI image generation again instead of reusing the already generated result. This creates the same problems as when switching between options inside a product: - additional AI generation costs - the previously generated image is lost - the customer receives a different result even though the personalization should ideally remain identical In this case, the existing AI-generated image should also be preserved and reused when transferring the personalization to a related product via Selling Groups.