Sep 10

Swap Font to an Updated Version

Feature that lets users easily swap out one font for an updated version Occasionally we need to fix a font that has an issue we didn't catch (such as adding missing special characters) and reupload it to Customily. To do that, I need to go through and manually change the font on every template that uses it, then delete the original font. Depending on how many templates it was used on, this process can take many hours.
PendingPending

Oct 14, 2025

Rylie, simply check each character of the font before using it in Customily. Its no different then when you buy a pack of clip art only to find that the images have not been centered or cropped to be the same size, then you have to go into photoshop and resize all of the images.

Sep 10, 2025

This functionality is already implemented ;) It's called Font libraries. Give it a go and let us know how it worked for you :D

Sep 10, 2025

Alejandro Lozdziejski I don't have the font libraries implemented and don't intend to make a library for each individual instance of a font we use. I have a font that is locked on on say 50 different templates. I need to manually replace each instance of the font in each textbox and once I replace them all I need to delete the old font that has the issues so it doesn't get used again accidentally.

Sep 10, 2025

Alejandro Lozdziejski If I could send the fixed font to somebody on your end and get it replaced in the database - that would be equally useful but I was told that it isn't possible.

Sep 10, 2025

Rylie, if you use font libraries, you could replace the font in question in the library all the templates that use said library will be automatically updated. This is the reason why libraries were created to prevent having to update each template individually and managing all your assets from a centralized location

Sep 10, 2025

Alejandro Lozdziejski I understand the use of libraries, it was our company who paid to get them implemented at my request. To me it doesn't make sense to have dozens of font libraries that contain an individual font for each individual font we use just in case this situation comes up. That is days or potentially weeks of additional work for the occasional fix. Especially since I would need to go back and implement them on 1000+ templates for each text box. Unless you have a way to automate that which I'm unaware of, it isn't a feasible option for us, and likely other companies.